 | Problem RestatementProblem Restatement is a technique for looking at the problem from different perspectives (usually more abstract ones, rather than the stakeholder ones reflected in the … Read more |
– 5b. Specific Tool Guidance
 | Affinity DiagramThe Affinity Diagram is one of the Seven Management and Planning Tools and is deceptively simple. It is a means for looking at patterns and … Read more |
 | SWOT AnalysisSWOT analysis is a tool which enables groups or individuals gain a better understanding on the current situation in terms of its strengths, weaknesses, opportunities … Read more |
 | Hopes & ConcernsHopes & Concerns is a tool which enables groups to outline and share their positive and negative feelings about an event from the outset. How … Read more |
 | Six Thinking HatsSix Thinking Hats is a useful tool for taking different perspectives on a situation. It was developed by Edward deBono, and despite its apparent simplicity it … Read more |
 | Cause and Effect Fishbone (Ishikawa)The Ishikawa diagram, more commonly known as the fishbone diagram (because of its shape) or the cause and effect diagram (because of its purpose) is … Read more |
 | Kipling ListThe Kipling List is taken from a very short poem by Rudyard Kipling: “I had six serving men, they taught me all I knew, there … Read more |
 | Matrix Diagram & QFDMatrix Diagrams are an excellent device for encouraging methodical exploration of all of the potential ways that one set of things can influence another, for … Read more |
 | Seven Management and Planning toolsOne of the real strengths of the Japanese is a tendency to standardise and simplify wherever possible. Faced with an ever increasing number of management … Read more |
 | Impact/Ease GridThe Impact/Ease grid is a four-box model (a 2×2 positioning chart) for plotting solutions (or ideas or strategies) to reflect the impact of taking them … Read more |
 | BrainstormingBrainstorming is probably the best known, the most-used, and the most misused tool in creative work within organisations. Essentially it is a free-form technique for … Read more |
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| Rules of BrainstormingEnsure people understand the following simple set of rules of brainstorming before they start: Defer judgment Go for volume Stay focused/on topic Capture every idea … Read more |
 | Force-Field AnalysisThe Force-Field Diagram is premised on the assumption that people and events behave (or fail to behave) as they do because of the balance of … Read more |
 | Planning ChartThe Planning Chart is simply a grid, with either months, or numbers along the top, to represent periods of time into the future, and rows … Read more |
 | Meeting Review using WWW/AFIAbout meeting reviews Meeting Reviews are a simple and grossly under-utilised technique for understanding how well a meeting worked, and what can be learned from … Read more |