![]() | What does it mean if I receive feedback that is less than perfect?The straight answer is basically that for some people, at some level, the MEETING did not achieve what you had hoped it would achieve. Plain and simple. … Read more |
Clinic Admin
![]() | Are perceptions of value a fair assessment of meeting effectiveness?Pivotal to the measurement of meeting effectiveness is the micro-poll, which enables the attendees at the meeting to rate their perception meeting effectiveness in a … Read more |
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| Seven Rules of FeedbackFor most of us, feedback is an unresolved paradox between our head and our heart. Logically, we embrace the notion that feedback is essential to … Read more |
![]() | Example Ground RulesThe following ground rules are offered as an example for you to adapt or utilise as you wish. For more information, see Guidance on meeting … Read more |
![]() | Walk Round Process – Breakout FeedbackAn alternative to breakout feedback that is quicker, more engaging, and more effective – – – – – – – – – – – – … Read more |
![]() | Memory effectsAll meetings are about learning, both individual learning and collective learning. For a meeting to be effective it must result in change of some type … Read more |
![]() | Engaging presentations listFor use with ‘What makes a presentation more engaging and memorable?’ Read through this list once, slowly, without going back over any part of it. |
![]() | What is meta?The term ‘meta’ is used when something refers to itself or, as Wikipedia explains, it is a concept which is an abstraction behind another concept, … Read more |
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| Tools map for the management processThe picture below may seem a little overwhelming at first glance. This is because it is an attempt to represent the whole management process, both … Read more |
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| RACI ChartRACI is an acronym for: Responsible; Accountable; Consulted; and Informed – four different levels of involvement that an individual might have with a particular area … Read more |
![]() | Managing by DesignWhat do we mean by ‘Managing by Design’? On one hand, it implies a sense of intention and predetermination, and on the other it reflects … Read more |
![]() | Steps to a Facilitative Meeting ProcessEffective facilitation begins with an understanding of ‘how’ things are happening, and how that ‘how’ needs to change if things are to happen better. It … Read more |
![]() | The Purpose of MeetingsCan we define one set of purposes for all meetings? Surely there are different types of meetings? We have meetings for planning, for review of … Read more |
![]() | Meeting Review using WWW/AFIAbout meeting reviews Meeting Reviews are a simple and grossly under-utilised technique for understanding how well a meeting worked, and what can be learned from … Read more |
![]() | What makes a presentation more engaging and memorableThere is a great experiment you can try around the question “what makes a presentation more engaging and memorable?” Slowly read to yourself this list of … Read more |
![]() | Managing Meeting FlowMeeting Task and Maintenance Skills At a surface level, it is easy to believe that the interactions which take place in a meeting are all … Read more |
![]() | Meetings – the most important processThe effectiveness of your organisation will be determined by: The level of insight you gain into your ‘customers’ and how you can best add value … Read more |
![]() | Without purpose, improvement is lostIn business, everything should have a purpose. Nothing should be aimless. In these pages, there is a wealth of interesting tools and techniques that could … Read more |













