Feedback blog - orb showing two people having a discussion representing the seven rules of feedback

Seven Rules of Feedback

For most of us, feedback is an unresolved paradox between our head and our heart. Logically, we embrace the notion that feedback is essential to … Read more

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Example Ground Rules

The following ground rules are offered as an example for you to adapt or utilise as you wish. For more information, see Guidance on meeting … Read more

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Memory effects

All meetings are about learning, both individual learning and collective learning. For a meeting to be effective it must result in change of some type … Read more

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Engaging presentations list

For use with ‘What makes a presentation more engaging and memorable?’ Read through this list once, slowly, without going back over any part of it.

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What is meta?

The term ‘meta’ is used when something refers to itself or, as Wikipedia explains, it is a concept which is an abstraction behind another concept, … Read more

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RACI Chart

RACI is an acronym for: Responsible; Accountable; Consulted; and Informed – four different levels of involvement that an individual might have with a particular area … Read more

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Managing by Design

What do we mean by ‘Managing by Design’? On one hand, it implies a sense of intention and predetermination, and on the other it reflects … Read more

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The Purpose of Meetings

Can we define one set of purposes for all meetings? Surely there are different types of meetings? We have meetings for planning, for review of … Read more

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Meeting Review using WWW/AFI

About meeting reviews Meeting Reviews are a simple and grossly under-utilised technique for understanding how well a meeting worked, and what can be learned from … Read more

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Managing Meeting Flow

Meeting Task and Maintenance Skills At a surface level, it is easy to believe that the interactions which take place in a meeting are all … Read more