 | Tools map for the management processThe picture below may seem a little overwhelming at first glance. This is because it is an attempt to represent the whole management process, both … Read more |
 | RACI ChartRACI is an acronym for: Responsible; Accountable; Consulted; and Informed – four different levels of involvement that an individual might have with a particular area … Read more |
 | Managing by DesignWhat do we mean by ‘Managing by Design’? On one hand, it implies a sense of intention and predetermination, and on the other it reflects … Read more |
 | Steps to a Facilitative Meeting ProcessEffective facilitation begins with an understanding of ‘how’ things are happening, and how that ‘how’ needs to change if things are to happen better. It … Read more |
 | The Purpose of MeetingsCan we define one set of purposes for all meetings? Surely there are different types of meetings? We have meetings for planning, for review of … Read more |
 | Meeting Review using WWW/AFIAbout meeting reviews Meeting Reviews are a simple and grossly under-utilised technique for understanding how well a meeting worked, and what can be learned from … Read more |
 | What makes a presentation more engaging and memorableThere is a great experiment you can try around the question “what makes a presentation more engaging and memorable?” Slowly read to yourself this list of … Read more |
 | Managing Meeting FlowMeeting Task and Maintenance Skills At a surface level, it is easy to believe that the interactions which take place in a meeting are all … Read more |
 | Meetings – the most important processThe effectiveness of your organisation will be determined by: The level of insight you gain into your ‘customers’ and how you can best add value … Read more |
 | Without purpose, improvement is lostIn business, everything should have a purpose. Nothing should be aimless. In these pages, there is a wealth of interesting tools and techniques that could … Read more |